Event Information

 

 

When Does The Event Start?
 

The festival Box Office and gates are open to all customers from Friday 29th January at 10am. 

The gates are open at the following times. 

 

Friday 29th January 2021

  • Gates Open 10am

  • Music Starts 12pm

  • Gates Close 10pm

  • Music finishes 6am


Saturday 30th January 2021

  • Gates Open 10am

  • Music Starts 12pm

  • Gates Close 10pm

  • Music finishes 6am


Sunday 30th January 2021

  • Gates Open 10am

  • Music Starts 12pm

  • Gates Close 6pm

  • Music finishes 3am

 

Reception Opening Times


FRIDAY: 10am - 10pm
SATURDAY: 10am - 10pm
SUNDAY: 10am - 10pm
MONDAY: 9am - 3pm

There is no access to the festival outside of these times so please arrive early to avoid disappointment. All attendees will be required to leave the Festival Site no later than 2:00pm on Monday 1st February. 

You may leave the site at any time but will only be permitted back within the gate opening times. You will need to go back through security and another search may take place.

Check In

 

All ticket holders must check in at reception to collect their event wristband. THE GROUP LEADER MUST CHECK IN FIRST. For a smooth check-in please try to arrive together as a group.

The holiday park opens at 10am on Friday for all ticket holders. Upon arrival you'll be searched for security reasons to make sure we can keep all our attendees safe, please be patient and bare with us and be sensible whilst waiting to gain entry. Our Event Marshalls and security will be there to direct you to where you need to go next.

All chalet ticket holders must check in at reception to collect their event wristband. THE GROUP LEADER MUST CHECK-IN FIRST. For a smooth check in please try to arrive together as a group. We understand that it's a cold time of year so you can wait in the holding car park or onsite bar until you're ready to be checked in.

 

Due to coronavirus check in may take slightly longer than usual. We may be required to do temperature checks upon arrival, there will be sanitation stations along the way as well so please remember to make use of these and wash your hands. Due to track and trace we will also require the ticket and all of your booking information to match your identification.

 

Valid forms of ID: Passport, National Identity Card, Driving Licence, PASS card or a government recognised form of photo ID.

To check in you will need to have your QR coded ticket on hand, this will be sent to you 14 days before the event by the ticket sellers. Another reminder, you cannot resell your ticket and all tickets must match the attendees ID. To avoid issues with mobile phone coverage please makes sure your QR code is already downloaded and saved to your phone or device. Alternatively you can bring a printed copy of your eTicket QR code.

Once we have checked you in successfully you will be given event wristbands which will gain you access to the arenas. Do not remove these wristbands as you'll need them all weekend.

Check Out

Please Note check out can take a while with many people leaving the park at the same time, the earlier you check out the better as we require everyone to have checked out by 3pm on the Monday and out of your chalets by 2pm.

  • Reception opens at 9am on Monday.

  • All rubbish must be disposed of and washing up done.

  • The bedding must be left on the beds.

  • You can ask for extra bin bags at reception.

  • The hotel staff will be inspecting chalets before you can check out to make sure they're left clean and undamaged.

  • The holiday park staff need to inspect your chalet before you can be checked out so expect a knock on the door.

  • The group leader will be given a token so he can claim the damage deposits back for everyone if the chalet is deemed ok.

  • Failure to checkout via reception within the time allowed will result in the loss of all your £40 deposits so please check the reception opening times.

  • If you need to leave before Monday then this must also be done during reception opening hours.

Where Is The Tearout winter Festival 2020?

  

Pontin's Holiday Park, Southport, Shore Road, Southport PR8 2PZ.