Frequently Asked Questions

Where Is My Ticket?

Check your junk/spam inbox if you don’t see it. If you still can't find it please contact us on our contact us page.
No admission will be granted without an e-ticket so make sure you keep it safe.

I've Lost My Ticket!

Don't panick, we got you! Contact us or contact our ticket agent:

Can I Sell My Ticket?

Please let us know if you'd like to sell your tickets. The name must match the ticket holder when arriving at the event. Be very careful about buying tickets off someone you don’t know, we've had issues before where someone sells their ticket to more than one person and only the first to arrive gets let in. We will not allow you in the festival if your ticket has already been used! The only guaranteed tickets are official ones bought straight from us!

Is The Festival Disabled Friendly?

Our festival is disabled friendly. We have a quieter area for disabled camping if you require it and disabled toilets. The site is also flat so there's access for wheelchairs. We also have disabled parking closer to the event. We do recommend that you get in touch with us first to make us aware however so we can accomidate you with the best chalet possible. If you have epilespy and are subject to seizures brought on by flashing lights we recommend you do not come to the festival. There's many intelligent lighting shows across the festival stages and although we have extremely capable medical and welfare staff we find that prevention is better then cure.

Where Can I Apply To: Work, Volunteer, Play, Perform, ETC?

You can join us in our venture at the following link:

Do You Have Showers?

Yes we have multiple showers across the festival that you can use for a small fee.

Do You Have Cash Machines?

There are cash machines on site.

Do You have Parking?

Yes. We have plenty of parking a short distance from the festival site.

Can I use my Car As A Live In Vehicle?

No. Only vans or bigger can be used as a live in vehicle.

Why Did I Never Hear Back After Applying?

First of all thank you for applying. We receive hundreds of applications each year and we have a small team so it's just impossible to get back to everyone.

What Can Or Can't I Bring?

You wanna know what you can bring huh? Follow this link for more info:

What's Your Alcohol Policy?

You can find all the information on our bars and how much drink you can bring in here:

Did We Answer All Your Questions? No. You Didn't. Where Can I Get in Contact?

If you feel we haven't covered it all in our information area, you can reach our inboxes directly right here:

Can I Camp With A Tent Next To a Vehicle In The Live In Area?

The simple answer is No. If you're camping with a tent it must be inside the normal camping area.

What's Happening Without Tearout Festival 2020 Due To Covid-19?

Please check out our dedicated page on Covid-19 and Tearout Festival 2020 here: